Why choose Nomad?
Travel with Nomad means friendship, fun and adventure plus the security that group travel brings. Our experience in Africa also ensures your holiday is well thought out and planned to make the most of our amazing continent.
Picking the right adventure company is critical to the success or failure of your visit to Africa. It can mean the difference between the trip of a lifetime and a complete nightmare. Adventure companies are not all the same. See Frequently Asked Questions
The best endorsement we have for our tours is the feedback we get from our satisfied clients. Around the world our reputation has been established by word of mouth and that's the greatest compliment that we could ask for! Due to our consistently high quality of service and product, various international travel organisations have appointed us as their preferred operator.
Passion, Innovation and Experience
Innovation has seen us remain at the forefront of developments in tourism in Africa. This ensures that our tours remain fun and exciting. Averaging 2 million kilometres and over 500 tours a year - our experience is unrivalled. In this business that's critical.
Quality, Service Excellence & Value for Money
Our objective of doing Africa better and for less applies even more strongly today. No one invests more into their guides, trucks, equipment or infrastructure. Being a large operator means we reap cost saving benefits that enable us to offer services at a price that few can match.
Reliability, Efficiency and Safety
We are available 24 hours a day for anything from enquiries to emergencies and are always happy to assist. Our vehicles are amongst the best ever built for this purpose. They are designed and manufactured with safety in mind and we run a state-of-the-art workshop according to the highest standards. We have instituted a rigorous maintenance schedule to ensure that the quality of our tours remains constant and that the safety of our passengers is ensured.
• Expert consultants available 24 hours a day
• Purpose-built vehicles designed in our own state-of-the-art workshop
• Customised equipment ideal for adventure tour conditions
• Rigorous maintenance schedule to ensure quality and safety
• SABS approved
• Vehicles & Equipment
Nomad operates a state of the art workshop that is run according to the highest standards. We have instituted a rigorous maintenance schedule to ensure that the quality of our tours remains constant and that the safety of our passengers is ensured.
We are a registered SABS body builder and as such design and manufacture our vehicle bodies as well as most of our own equipment.
Vehicles & Equipment
Nomad has, without doubt, the newest and most modern fleet of vehicles around. Our vehicles are religiously maintained according to the manufacturer's specifications and are renewed on a regular basis once age affects reliability.
Our equipment is checked and replaced on a regular basis with spot checks by our Operations Manager.
NOMAD - OUR TOUR ADVANTAGES
• Better Tour Operations
• Better Vehicles & Equipment
• More Departure Dates
• More Tour Choices
• Better Tour Prices
• More included activities
• Better Guides
Nomad has the most regular departure dates - almost any tour you choose will have a date you can travel on.
The most choice - we offer a huge range of tours throughout Southern and East Africa. We cover 14 countries: South Africa, Lesotho, Swaziland, Namibia, Botswana, Zimbabwe, Mozambique,Zambia, Malawi, Tanzania, Kenya, Uganda, Ethiopia and Madagascar. With our unique tour linking system, almost any possible combination of tours is possible.
There is nothing secretive or hidden about our tour prices; what you see is what you get. When you compare our prices including the Activity Package or kitties, Nomad is always the best value for money.
Our dedicated operations team of unique individuals have over 25 years of combined experience and ensure that our guides, vehicles and equipment function together seamlessly. Our team also ensures the best routes are chosen and provide unbeatable backup whenever problems occur.
With all of this history and infrastructure behind us, Nomad runs great tours - balancing safety and reliability with fun and adventure - delivering some of the best value for money experiences available on the continent.
Nomad Guides – The Heart of Nomad
The success or failure of any tour depends heavily on the guides of the tour. It is with this in mind that we recruit, train and manage our guides. See page 9 for more details on our guides.
ALL our guides who drive are road tested by our Workshop Manager. Their performance is scored and follow up training is provided to increase their driving skills.
Guides are individually coached and mentored to constantly improve client feedback.
All tourleaders are required to maintain a personal feedback average of 1.75 or below and a tour average of below 2.
Our current overall tour average of 1.92 has surpassed our previous records.
Every guide is personally briefed AND debriefed by Alex – the founder and owner of Nomad
Our current complaint average of 1.5 clients per 100 is the best ever but still below our goal of 1 for the year. Onward and Upward!
IMPORTANT FACTS THAT GIVE NOMAD THE EDGE
• More Departure Dates
• More Tour Options
• Excellent Tour Operations
• Competitive Prices
• Nomad is the market leader in their field
• 100 % African owned
• African operators are the best!
• Our Reputation
• Quality, Service Excellence & Value for money
• Passion, Innovation & Experience
• Reliability, Efficiency & Safety
• Quality & Value for Money (more activities included)
• Service & Efficiency
• Fun & Adventure
• Integrity & Honesty
• 40 State of the art vehicles & quality equipment
• Committed & Enthusiastic Guides